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Frequently
Asked Questions
Got
a question? Here are the most frequently
asked customer service questions.
1.
How often should I have my
transmission checked?
Consult
your owners manual for recommended
maintenance schedules, but practicing
preventive maintenance can extend your
car’s and its transmission’s life. We
recommend an annual check of your
vehicle’s transmission in order to catch
little problems before they become big
problems.
2.
How long does it take to check?
AAMCO
centers perform an External Diagnostic
Service,
which includes checking the level and
condition of the transmission fluid, road
testing your car, and a diagnosis of the
external transmission controls. The
External Diagnostic Service is completed
in approximately 90 minutes.
3.
How much does it cost?
Each
AAMCO center is independently owned and
operated and establishes its own prices.
The charge for an External Diagnostic
Service is credited toward any further
service you may need. Contact your local
center for details—select a state at the top of the page.
4.
Do I need to make an appointment?
We
recommend contacting your local AAMCO
center (select a state at the top of the page) before
bringing your car in to be checked.
5.
What types of service are
available?
At
AAMCO our sole focus is on transmissions,
and there are a variety of services
available. If you think you are having a
problem with your transmission, an AAMCO
center will perform an External Diagnostic
Service. The External Diagnostic Service
includes checking the level and condition
of the transmission fluid, road testing
your car, and a diagnosis of the external
transmission controls. This determines if
the problem can be corrected with an
external repair or adjustment.
Many
times the replacement or adjustment of a
transmission or drive-train related
component(s) will correct the problem. In
some cases there could be an electronic or
computer malfunction. In other cases the
transmission needs to be rebuilt. AAMCO
offers service for all of these
transmission problems, for automatic or
manual transmissions, and for domestic or
imported cars. The best thing to do if you
are having transmission problems is
contact your local AAMCO center to have an External
Diagnostic Service completed.
6.
How much can I expect to pay for a
transmission repair?
The
price to repair a transmission depends on
several factors. These include determining
the cause of your transmission problem,
the condition and type of transmission in
your car, and the type of service that
needs to be done. AAMCO offers an External
Diagnostic Service to identify how to fix
your problem and keep your costs to a
minimum. The AAMCO External Diagnostic
Service includes checking the level and
condition of the transmission fluid, road
testing your car, and a diagnosis of the
external transmission controls. Our
External Diagnostic Service determines if
the problem can be corrected with an
external repair or adjustment. Contact
your local AAMCO center
to have an External Diagnostic
Service completed. Select a state at the top of the page to find the nearest center.
7.
What do I do if I can’t drive my
vehicle to the nearest AAMCO?
AAMCO
centers have towing available. Contact
your local AAMCO center
to arrange for towing. Locate a center by selecting a state from the top of the page.
8.
Can AAMCO centers provide me with
alternate transportation?
AAMCO
centers can help you arrange for
transportation while your vehicle is being
repaired. Contact your local AAMCO center for
details (select a state at the top of the page).
9.
What kind of warranty coverage
comes with a rebuilt transmission?
AAMCO
offers coverage for one year,
36-month/36,000 miles or for as long as
you own your car. Click here for
more details.
10.
How do I find the nearest AAMCO
center?
Select a state at the top of the page to locate your nearest AAMCO center
or call
800-GO-AAMCO. |