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Frequently Asked Questions

Got a question? Here are the most frequently asked customer service questions.

1.      How often should I have my transmission checked?

Consult your owners manual for recommended maintenance schedules, but practicing preventive maintenance can extend your car’s and its transmission’s life. We recommend an annual check of your vehicle’s transmission in order to catch little problems before they become big problems.

2.      How long does it take to check?

AAMCO centers perform an External Diagnostic Service, which includes checking the level and condition of the transmission fluid, road testing your car, and a diagnosis of the external transmission controls. The External Diagnostic Service is completed in approximately 90 minutes.

3.      How much does it cost?

Each AAMCO center is independently owned and operated and establishes its own prices. The charge for an External Diagnostic Service is credited toward any further service you may need. Contact your local center for details—select a state at the top of the page.

4.      Do I need to make an appointment?

We recommend contacting your local AAMCO center (select a state at the top of the page) before bringing your car in to be checked.

5.      What types of service are available?

At AAMCO our sole focus is on transmissions, and there are a variety of services available. If you think you are having a problem with your transmission, an AAMCO center will perform an External Diagnostic Service. The External Diagnostic Service includes checking the level and condition of the transmission fluid, road testing your car, and a diagnosis of the external transmission controls. This determines if the problem can be corrected with an external repair or adjustment.

Many times the replacement or adjustment of a transmission or drive-train related component(s) will correct the problem. In some cases there could be an electronic or computer malfunction. In other cases the transmission needs to be rebuilt. AAMCO offers service for all of these transmission problems, for automatic or manual transmissions, and for domestic or imported cars. The best thing to do if you are having transmission problems is contact your local AAMCO center to have an External Diagnostic Service completed.

6.      How much can I expect to pay for a transmission repair?

The price to repair a transmission depends on several factors. These include determining the cause of your transmission problem, the condition and type of transmission in your car, and the type of service that needs to be done. AAMCO offers an External Diagnostic Service to identify how to fix your problem and keep your costs to a minimum. The AAMCO External Diagnostic Service includes checking the level and condition of the transmission fluid, road testing your car, and a diagnosis of the external transmission controls. Our External Diagnostic Service determines if the problem can be corrected with an external repair or adjustment. Contact your local AAMCO center to have an External Diagnostic Service completed.  Select a state at the top of the page to find the nearest center.

7.      What do I do if I can’t drive my vehicle to the nearest AAMCO?

AAMCO centers have towing available. Contact your local AAMCO center to arrange for towing.  Locate a center by selecting a state from the top of the page.

8.      Can AAMCO centers provide me with alternate transportation?

AAMCO centers can help you arrange for transportation while your vehicle is being repaired. Contact your local AAMCO center for details (select a state at the top of the page).

9.      What kind of warranty coverage comes with a rebuilt transmission?

AAMCO offers coverage for one year, 36-month/36,000 miles or for as long as you own your car. Click here for more details.

10.  How do I find the nearest AAMCO center?

Select a state at the top of the page to locate your nearest AAMCO center or call 800-GO-AAMCO.


©2006 AAMCO Transmissions, Inc.